Thank you for choosing Xtream IPTV. We strive to provide high-quality Xtreme HD IPTV subscriptions and services, and your satisfaction is very important to us. This refund policy outlines the terms and conditions under which refunds may be granted.

1. Eligibility for Refund

• Product/Service Defects: You may be eligible for a refund if the subscription or service you received is defective, not working as intended, or does not meet the specifications described.

• Cancellation: If you cancel your subscription or request a refund before activation, you may be eligible, subject to applicable terms and conditions.

2. Refund Requests

To request a refund, contact our customer support team at Support@xtream-iptv.us within [number of days] days of purchase or delivery. Please provide the following information:

• Full name

• Order or invoice number

• Description of the issue

• Supporting documentation (images or videos if applicable)

3. Refund Process

Once your request is received and reviewed, we will notify you of approval or rejection. If approved, the refund will be processed, and a credit will be applied automatically to your original payment method within [number of days].

4. Non-Refundable Items/Services

Some subscriptions or services may be non-refundable, including but not limited to:

• Active digital subscriptions

• Customized services

• Downloadable content
  Please check the subscription description for specific terms.

5. Late or Missing Refunds

If you haven’t received your refund within the specified timeframe:

1. Check with your bank or credit card company.

2. If the issue persists, contact us at Support@xtream-iptv.us.

6. Changes to This Refund Policy

We reserve the right to update or modify this refund policy at any time. The latest version will be posted on our website with the effective date.

7. Contact Us

For any questions or concerns regarding refunds, contact Xtream IPTV Support via Support@xtream-iptv.us or WhatsApp for fast assistance.

By purchasing an Xtream IPTV subscription, you acknowledge that you have read and agree to these refund terms.

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